Telehealth

In today’s busy world, you don’t always have time to get to the doctor whenever you have a non-emergency question about health. The patient-centered medical team at Midwest Regional Health Services in Omaha, Nebraska, offers telemedicine consultations in the comfort of your home or office with  our Patient Portal. Your health care team also contacts you via the app to find out how you’re responding to treatment. To add telemedicine to your health care protocol, contact Midwest Regional Health Services by phone or online form. We offer Telehealth services through our Patient Portal, HealtheLife!

Patient Portal

What is telemedicine?

Telemedicine is a 21st Century version of the old-school “house call.” Instead of coming to the Midwest Regional Health Services office, you can visit your health care team via our Patient Portal or by downloading the free Zoom app on your smartphone. 

Any telemedicine services you receive while using the  our Patient Portalare billed directly to your insurance.

What are the advantages of using telemedicine?

Telemedicine saves you time, money, and anxiety. Instead of Googling questions about your health and getting thousands of confusing answers,  Patient Portal gives you the answers you need from the people who know you best: Your own doctors, physician assistants, and other members of your Midwest Regional Health Services team. Patients report high levels of satisfaction while utilizing Zoom for telemedicine services.

What kinds of things can I use telemedicine for?

Telemedicine can be used in place of an in-office exam for a variety of reasons:

• Get advice on a minor injury or illness
• Follow up on chronic conditions
• Report side effects or symptoms
• Routine medication refills

Should I use telemedicine for emergency care?

Don’t use telemedicine for emergencies. If you have a health emergency, go straight to the nearest emergency room. 

Can I use telemedicine in place of physical examinations?

Telemedicine isn’t a substitute for physical exams. However, it can be used between in-person consultations. You still need to come to the Midwest Regional Health Services office for your annual exams and most treatments.

Do Medicaid, Medicare, or insurance cover telemedicine?

In the state of Nebraska, neither Medicaid nor Medicare currently covers telemedicine. Check with your insurance provider to see if telemedicine is covered under your plan.